Before starting a conversation that has the potential to stir up emotions (whether yours or the other person’s), take the time to run through a planning checklist to maximize the potential for resolution. Without this step, the conversation is likely to devolve into merely an argument. Research has shown that our emotional and rational minds […]
![The Path from Argument to Resolution 35929609 - red success path concept as a group of tangled roads and a highlighted pathway leading to a an easy solution on a challenging journey towards a goal.](http://ssc-coaching.net/wp-content/uploads/2018/02/Argument-to-Resolution-100x100.jpg)