Much is written about the skill of listening. Listening is often cited as the key to effective communication. Seek first to understand your audience and then you will be more effective with delivering your message. This is one of the 7 Habits of Highly Effective People (a best selling book by Stephen R. Coven) and […]
Whether you work for a small company or a large one, whether you are in management or an entry-level position, gaining the respect of your coworkers is a smart career move. Respect and likeability go hand-in-hand. Build a strong foundation for your career path by including respect and integrity in your personal branding. These tips […]
Before starting a conversation that has the potential to stir up emotions (whether yours or the other person’s), take the time to run through a planning checklist to maximize the potential for resolution. Without this step, the conversation is likely to devolve into merely an argument. Research has shown that our emotional and rational minds […]
What role does Judgment play in your conversation? Judgment is the universal bias of being right. You can recognize this when you are having a conversation with someone on one level but your mind is on operating on a different level judging with dialog about the person you are talking with (the classic I’m OK, […]
Communication skills (verbal and written) are at the top of the list of soft skills required of business professionals. Included in this bucket of skills and frequently also noted in job requirements is the subset of communication skills that includes negotiation, teamwork, collaboration and conflict resolution. All college graduates possess a threshold level of communication […]
Nothing demonstrates leadership skills better than initiating and navigating difficult conversations. It is normal to want to avoid these conversations. The thought of them brings up mental obstacles that we have acquired through our lifetime such as: fear of rejection, risk of causing offense, anxiety about not being able to handle the conversation well. […]
Listening is key to personal effectiveness across the board – in our roles within both the business world and the multiple roles that we hold in our personal lives as partner, parent, child, friend. It is one of the 7 Habits of Highly Effective People (Stephen Covey) and it sets the foundation for the […]
Empathetic listening is foundational to effective sales and leadership. Listening is a foundational skill. It is a skill developed and practiced by an effective leader as well as by an effective sales person. Are you a good listener? Really? If you asked anyone this question, I’m pretty sure that the answer you would get is […]
