Before starting a conversation that has the potential to stir up emotions (whether yours or the other person’s), take the time to run through a planning checklist to maximize the potential for resolution. Without this step, the conversation is likely to devolve into merely an argument. Research has shown that our emotional and rational minds […]
Today’s businesses operate in an environment of constant change which gives rise to disagreements and debate. This is healthy. Successful companies rise to the challenge by relying on a diverse and multi-talented team to collaborate, develop and examine potential solutions and then choose and implement the best solution. Fighting occurs when emotions derail the […]
